Privacy Policy

Last updated: 22 August 2025

This Privacy Policy explains how Bug Hutch Ltd (“we”, “us”) collects, uses, and protects your information when you use Inbox Edge AI at inboxedge.ai.

1. Data We Collect

  • Account data: name, email, password hash.
  • Billing data: processed by Stripe (card details handled by Stripe; we do not store full card numbers).
  • Usage data: app events, device info, IP address, logs.
  • Generated content: prompts, drafts, saved emails, follow‑up sequences.
  • Referral data: affiliate tracking via Rewardful.
  • Support: messages you send us.

2. How We Use Data

  • Provide and maintain the Service.
  • Process payments and subscriptions.
  • Improve features, safety, and performance.
  • Detect abuse and enforce our Terms.
  • Communicate with you (service, product updates, support).

3. Legal Bases (GDPR/UK GDPR)

  • Contract: to deliver the Service you requested.
  • Legitimate interests: to improve and secure the Service.
  • Consent: where required (e.g., certain marketing/cookies).
  • Legal obligation: record‑keeping, compliance.

4. Sharing & Processors

We use trusted processors, including (subject to change): Supabase (database/auth), Vercel (hosting), Stripe (payments), Rewardful (affiliates), and Anthropic/OpenAI equivalents for AI generation. We require appropriate safeguards and do not sell personal data.

5. International Transfers

Data may be processed outside the UK/EEA with safeguards such as SCCs or equivalent mechanisms.

6. Data Retention

We keep data while your account is active and as needed for legal, accounting, and security purposes. You may request deletion at any time.

7. Security

We employ reasonable technical and organizational measures; however, no system is 100% secure.

8. Your Rights

Subject to law, you may request access, correction, deletion, restriction, portability, or objection. Contact us at support@bughutchmedia.com. You may also complain to the UK ICO.

9. Cookies

We use essential cookies and similar technologies; optional analytics/marketing cookies where consented.

10. Children

The Service is not intended for children under 16.

11. Changes

We may update this Policy. Material changes will be notified within the Service.

12. Contact

Questions or requests: support@bughutchmedia.com.